Frequently Asked Questions - Printers

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Is there a way for me to choose another printer on campus instead of the default printer?
I can't seem to print anything.  When I select print, I get an hour glass and nothing happens.
How do I reset my printer?
As a faculty/staff member, how do I remove jobs from the print queue?
How do I get duplex printing to work?

Is there a way for me to choose another printer on campus instead of the default printer?

Yes, there is.  Go to Start and select Printers & Faxes > Add Printers > Follow the steps in the Welcome Wizard. 

I can't seem to print anything.  When I select print, I get an hour glass and nothing happens.

Chances are you have lost access to the print server.  To confirm this, go to Start and select Printers & Faxes.  If you don't see a list of printers, contact the Help Desk.

How do I reset my printer?
> Pull the plug and/or power chords out of the printer and Network box (the black box your printer is connected to and is connected to the network)
> Wait 10 seconds and plug back in the power chords.
> Turn on the printer.

12/08/2006