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Faculty and Staff policy
Student Policy
Recommended Best Practices

Faculty and Staff E-mail Policy

Mailbox Settings

The mailbox storage limits have been set to warn staff members when their mailbox has reached or exceeded 500 MB in size. 

Staff mailboxes will remain intact for 30 days after termination of employment.  At the end of that 30 day window, their mailbox will be deleted.

For 60 days after deletion, the former staff member’s mailbox will be eligible to be recovered and re-instated by an exchange administrator.  

Mailbox Recipient Policy Settings

Items in your Journal folder older than 7 days will be moved to the System Cleanup folder. (See Note 1)

Items in your Deleted Items folder older than 7 days will be moved to the System Cleanup folder.

Items in your System Cleanup folder older than 7 days will be “permanently deleted”. (See Note 2)

Even “permanently” deleted items will still be eligible to be recovered for an additional 14 days.

What this effectively does is processes out the items in the deleted items folder over a 28 day span.

 

Student E-mail Policy

Students’s mailbox will not exceed 50MB (megabytes) of storage.

If a person’s mailbox starts to exceed 20MB a system message will be sent warning that person is in danger of exceeding their storage limit. That person will then go through the process of deleting any mail in their Inbox, Sent Items and Deleted Items that are no longer valid for record keeping. Also that person should look at any e-mail that includes attachments and save that attachment to their Personal Folder on the network, or delete the e-mail if it is no longer valid for record keeping.

If student exceeds their allotted 30-MB then they will not be able to send any E-mail. That person will be able to walk through the steps of sending e-mail and then when they click on send a message will appear notifying that person they can not send e-mail until their mailbox is below the 30-MB limit.

There will be no requests to expand the storage of a person’s e-mail box.

E-mail messages can not exceed 2-MB (Megabytes). This includes text and any attachments
 

 

Recommended Best Practices

Auto-Signatures

Users are discouraged from using elaborate auto-signatures (Animation and Graphics) as these can increase the size of each email that is sent with the auto-signature.   Sometimes the most effective way to communicate is to keep simple and to the point.  Even a basic auto-signature can add 1-2 KB to each email message.

It is also possible to create multiple auto-signatures.  This allows you to select the signature that best fits the message audience.

We encourage users to invoke the “Don’t use when replying or forwarding” auto-signature option.

For help in creating auto-signatures, go to the following link: Auto-Signature Help

Email Attachments

Sending large attachments to an email recipient or even small attachments to many recipients can dramatically increase the size of the email messages and consume a large amount of storage space on the mail server.  A more efficient method is to store the file in a location that is accessible by all and simply insert a hyperlink into the email message.  A hyperlink is simply a pointer or a redirector. 

             To create and insert a hyperlink, simply go to the menu bar and choose Insert, Hyperlink, browse to the path to the file, give the hyperlink a display name and press OK

Outlook Views

It is possible to modify your Outlook view so that it displays the size of your email messages.  This should help you to effortlessly identify large messages.

For help in modifying Outlook views, go to the following link: Outlook Views 

Mail Organization

The Deleted Items folder was never intended to be utilized as a permanent storage area for mail items.  There is a tendency by Outlook users to delete mail items with the intention that at a later date, they organize the files.  More often than not, they never take the time to go back and re-organize the mail items.  Subsequently, more and more email items are added to the Deleted Items folder.  At this point, the user is even less inclined to empty the Deleted Items folder for fear of permanently deleting files that they want to keep.

It is fairly effective to manage mail items by creating folders and sub-folders within your mailbox.  This allows users to separate and categorize mail based on a variety of attributes.  They can then make further processing decisions based on those folders.

We strongly encourage users to process mail items as they read them.  Users should only move items to the Deleted Items folders if they no longer need them.

We should all strive to be good stewards of our technology resources.  Retaining old irrelevant email is a waste of server storage disk space.  While we have a good deal of storage space now, it will surely vanish if users continue to accumulate and store email messages unchecked.

There is a valid and vital need to retain certain email items indefinitely.  We don’t want to limit your flexibility or curtail the benefit of the technology, but we do want to encourage users to exercise some judgment over maintaining their mailboxes. 

Archiving Email

It is possible to archive email messages and store them off-line.  It is even possible to store them on a CD-Rom.  Archiving is easy and retrieval of archived email is quick.  To learn more about archiving email go to the following link:  Archiving Email

 Notes 

1.      The Journal folder stores all the tracked instances of use for Office applications.  This is true only if you have that option invoked.  It is turned off by default.  You may verify by going to Tools, Options, Contacts and looking at the applications that are selected to be recorded in the Journal folder.

 

2.      A system cleanup folder is a folder in your mailbox that is automatically created by the Exchange server to store those items moved from the Journal and Deleted Items folders.  If you want to recover items from the system clean-up folder, you should turn on your folder view and simply drag and drop the mail items into their new location.

 

 

 


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1500 N. Harrison Avenue
Cary, North Carolina 27513
Phone: 919-677-3873
Fax: 919-677-4002
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